Distant 24/7 support

Via support email: support@ivm.hu
Via support phone: 36 (30) 335-7-335

On-site support

In case of problems overreaching our distant-support capabilities, we provide on-site technical support. We provide support within 500 km radius of Hungary, outside of this area it is provided by our service partners.

1st

level support

We operate a support phone line 24/7. In addition to this, our partners can contact us via our support email address: support@ivm.hu. We also developed several support videos to help quickly fix simple problems.

2nd

level support

In case of problems overreacting distant-support capatibilities, we provide on-site technical support.

3rd

level support

Our product development follows market needs and customer requirements, therefor we provide cutomised product development and software solutions for key account clients.